1) Log in to cPanel.
2) In the SOFTWARE section of cPanel, click on the Setup Node.js App icon

3) On the Node.js selector page, click on the Create Application button to start the application setup.

Fill in the required fields on the application setup form.

• Node.js version – select your preferred Node.js version from the drop-down list.
  The supported versions are 8.17.0, 9.11.2, 10.24.1, 11.15.0, 12.22.9, 14.20.1,16.17.1, 18.14.1 and 20.10.0
• Application mode – choose Development or Production from the drop-down list. You can choose Development initially and change it to Production later on.
• Application root – the file system location for the application files. The entry will be appended to /home/username to form the complete path to the application files in the cPanel home directory.
• Application URL – the public URL to your application.
• Application startup file – the initial file that will be processed when launching the application.

4) When the form is complete, click the Create button.

5) After the application is created, an information box is displayed advising that the package.json is required to continue.

The application will launch and display a test page. If you want to see if the test page works, Click the Open button.

6) Click the Cancel button to continue.

Now that a working application is installed, the environment can be enhanced with the package.json settings file and the npm package manager. To install package.json and npm, follow the steps in the next two sections.

Create the package JSON

1) Go back to cPanel’s dashboard. In the FILES section of cPanel, click the File Manager icon to open the File Manager.

2) In the left-hand column of File Manager, click the text of the application root folder.

3) Click the +File button to create a new file.

In the New File dialog box, enter the file name package.json and then click the Create New File button.

4) Once the file is created, Right-click or secondary click on the package.json file in the right-hand column of File Manager and then click Edit. An edit dialog box is displayed.

5) In the Edit dialog box, click the OK button and enter the following text in the editor screen

{
"name": "app",
"version": "1.0.0",
"description": "My App",
"main": "app.js",
"scripts": {
"test": "echo \"Error: no test specified\" && exit 1"
},
"author": "",
"license": "ISC"
}

6) Click the Save Changes button to save the file.

7) Click the Close button to close the editor.

Install NPM

1) In the SOFTWARE section of cPanel, click on the Setup Node.js App icon

2) In the Actions column of the Web Applications list, click the pencil icon to edit the application.

3) Click the Run NPM Install button.

The NPM installation runs and presents a success indicator when completed:

Node.js
NPM Install completed successfully

To install packages with NPM and do other command-line tasks related to the application, log in via SSH and enter the virtual environment for the application using the command shown in the information box at the top of the application setup page.

How to Set up Node.js Application using Command Line

If you are familiar with using SSH, you may find the command line interface faster and easier than using the cPanel install interface.

To set up a node.js application from the command line, follow these steps:

1) Connect to your account via SSH.
2) Create the Node.js application with the following command:

cloudlinux-selector create --json --interpreter nodejs --version 11 --app-root app --domain example.com --app-uri app

3) Once you are inside your account’s home directory, change to the application directory

cd ~/app

Open your preferred text editor and create the package.json file. In our example, we’ll use the vi editor.

vi package.json

press i to change to insert mode and paste the following text into the editor.

{
"name": "app",
"version": "1.0.0",
"description": "My App",
"main": "app.js",
"scripts": {
"test": "echo \"Error: no test specified\" && exit 1"
},
"author": "",
"license": "ISC"
}

Press Escape key followed by : to enter command mode.
Press x followed by Enter key to save and exit the vi editor.

4) Install npm by entering the following command.

cloudlinux-selector install-modules --json --interpreter nodejs --user example --app-root app

To install packages with NPM and do other command-line tasks related to the application, log in via SSH and enter the virtual environment for the application using the command

source /home/example/nodevenv/app/11/bin/activate && cd /home/example/app

That’s a wrap! Now you know how to set up a Node.js app using the cPanel or command-line interface. 

1. Log into cPanel:
   • Access your cPanel by navigating to your client area and then clicking on Login to Control Panel button or by entering your username and password in the cPanel URL.
2. Navigate to Setup Python App:
   • In the cPanel dashboard, locate the “Software” section and click on “Setup Python App
3. Create a New Application:
   • Click the “Create Application” button.
     
   • Select the Python version you wish to use from the dropdown menu.
     
   • Enter the application root (the directory where your app will be stored, e.g., myapp).
   • Specify the application URL (the domain or subdomain that will be used to access your app).
   • Choose the application startup file (the WSGI entry point, typically something like app.py or wsgi.py).
4. Configure the Virtual Environment:
   • After creating the application, cPanel will set up a virtual environment for your app.
   • You will see a command to enter the virtual environment. It looks like this:source /home/username/virtualenv/application/version/bin/activate && cd /home/username/application
   • SSH into your server or use Terminal in cPanel and run the command to activate the virtual environment.
5. Install Required Packages:
   • While in the virtual environment, install the required Python packages for your application using pip. For example:pip install flask
   • If you have a requirements.txt file, you can install all dependencies at once:pip install -r requirements.txt
6. Configure WSGI File:
   • Ensure your WSGI file (specified during application creation) is properly configured. A basic wsgi.py for a Flask app might look like this:from myapp import app if __name__ == "__main__": app.run()
7. Restart the Application:
   • Back in the cPanel “Setup Python App” interface, you can restart the application to apply changes. Click on the “Restart” button next to your application.
8. Access Your Application:
   • Visit the URL you specified during setup to access your application. It should now be running and accessible
9. .htaccess redirect rules
   • For API or other URLs under the application, you may need to add the code below to your .htaccess file in the application folder. The file will already contain certain lines added by cloudlinux. Please keep those line as is and the following can be appended below that at the end. This will help overcome 404 errors in the python application for API or other URLs under the application.

RewriteEngine On
RewriteRule . - [L]

Troubleshooting Tips

• Check Logs: If your application isn’t working as expected, check the logs for errors. Logs can be found in the logs directory within your application root.
• Permissions: Ensure that all files and directories have the correct permissions. Typically, 755 for directories and 644 for files.

By following these steps, you should be able to set up and run a Python application in cPanel using the CloudLinux “Setup Python App” option.

A) If you are using SiteCountry Nameservers :

This section is for you if you are using SiteCountry nameservers, if you are using third party Nameservers/DNS like Cloudflare, Quic, Ezoic, etc head over to section B

Step 1 ) Enable DKIM

The first step would be to check if you have DKIM enabled for your email accounts for better mail delivery. To do so, go to your hosting control panel > email accounts > select all email accounts and Click on Enable DKIM. Refer to the attached screenshot.

Once DKIM is enabled, wait for 10-15 minutes and check if the mails deliver fine now.

Step 2 : Ensure DNS records are present.

First of all select the affected domain name from the top bar . Then head over to the DNS Management section as shown

Ensure that you have records shown below, the value of the records will be different, so you would have to just verify that the records are actually present.

If all the records are present and you are still facing the mailing issue, here are other reasons :

1) If you get an error like : This user has sent too many emails while sending the mails, this means that your email accounts have crossed the daily mail sending limits. If you believe that you have not actually sent the emails, you should immediately reset the email passwords and most importantly, check your website for any contact form abuse. Its important that you should enable captcha for your contact form to prevent mail abuse which can be easily done with a simple plugin in wordpress, for example : https://wordpress.org/plugins/contact-form-7-simple-recaptcha/

2) If you get 550 errors, or any other error while sending or receiving mails, you can reach out to our technical support team for help by raising a support ticket from your client area. Our team would get back to you as soon as they can.

Need a more reliable mailing solution? Try our Dedicated Email Hosting packages : https://www.sitecountry.com/email-hosting/

with 100% mail uptime and highest mail delivery.

B) If you are using Third Party/Other Nameservers :

If you are not using SiteCountry's nameservers, please follow these steps.

Step 1) Make sure that the DNS records present in DNS management section of control panel are present on your Cloudflare Dashboard DNS page.

For mailing, the TXT, MX Records are the one that needs to be properly configured.

If you are still encountering issues, you can reach out to our support team for help anytime.

1. Access Control Panel

• First of all login to your SiteCountry Client area, then go to your services and login to the directadmin control panel . Here is the complete guide on how to log in to the directadmin control panel : https://kb.sitecountry.com/how-to-log-in-to-your-control-panel-using-dashboard-2/

2. Access Database Section

• In the DirectAdmin dashboard, locate the Database section.

3. Start Creating a New Database

• Within Database section, locate the Create Database section and type the name of the database you want to create. Remember that the username of your control panel will be automatically added to the Database name.

After entering the database name, click on the create button. This will create your Database and give you the database details as shown in next step.

4. Copy Database Details

Now, you would see the database details, you can copy the database details for use in your application or website

5. Accessing Phpmyadmin

• Here is a step by step guide to access phpmyadmin : https://kb.sitecountry.com/how-to-one-click-login-phpmyadmin/

If you are facing this issue, then first of all you should question yourself, whether you have added any recent cache/performance plugins on your website which made changes to your .htaccess file.

If yes, then you can do the following steps to remove the file download and then login to wp-admin to remove the newly installed incompatible plugin :

1) Open your file manager :

First of all, login to your hosting control panel, once logged in look for File Manager and open it as shown :

Inside the file manager, go to domains > chose the domain name where you are facing the issue > public_html

Now, you will see the .htaccess file.

2) Edit the .htaccess file
Double click on the .htaccess file to open the file editor and remove all of the code present in it by Ctrl + A and Backspace/Delete

Now paste the below code on the file :

# BEGIN WordPress

RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress

The .htaccess file should look like this now :

Now, save changes and then clear your browser cookies and cache. Refer to this article on how to clear browser cookies.

Tutorial to clear browser cookies/cache : https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

While clearing cookies/cache, please clear them "For all time" in the time range.

Once this is done, wait for 10-15 minutes and try to access your website. Your website should likely be working now.

You can now login to wp-admin and deactivate the plugin that you were able to identify would have caused the problem.

Thanks

Sometimes due to false positives, ModSecurity can create issues like failed wordpress admin logins, frequent 403 errors etc.

Step 1: Login Inside your SiteCountry Control Panel. If you do not already know how to do that, please check out this article here.

How to log in to your Control Panel using Dashboard?

Step 1: Log in to the SiteCountry dashboard First of all login to sitecountry dash using your email and password (or) Social Login here. Step 2: Once you are logged in, Navigate to the Service whose Control Panel, you would like to access, in my case, it’s the Premium Cloud

SiteCountry KnowledgeBaseSiteCountry Team

Step 2: Once you are logged inside the control panel, search for "ModSecurity" or simply search "mod" and you will see the ModSecurity icon as shown below.

Step 3: Once you click on the ModSecurity icon, you will see a screen similar to this one :

Now on this screen, select your domain name from the dropdown shown on the top section of the control panel as shown in the screenshot. ( refer above image)

Step 4: Now, once you have selected the domain name, simply click on the off button and save it. If you get an error while turning Modsecurity off, it's completely fine, just refresh your page and check if Modsecurity is disabled now.

Once you have set the option Off and saved it, ModSecurity should be disabled.

Note : If you got any errors while saving, then do not worry, just refresh the page and check if ModSecurity shows as off, if it does, then its successfully done as well.

The WordPress core might get corrupted due to various reasons, primarily due to malware infection, conflicting themes or plugins, etc.

Restoring WordPress core helps in solving a majority of WordPress Critical errors.

Let's see how you can restore the WordPress core on your WordPress website hosted at SiteCountry through the control panel.

We see that this current website just displays a white/blank page as shown in the below screenshot :

A blank page showing on the website when trying to access it.


Step 1: Log in to your Hosting Control Panel.

Step 2 : Once logged in, go to the file manager as shown below :

Step 3 : Now, go inside the domains folder as shown below

Inside the domains folder, go to domains> select the domain name where you are facing the issue by double-clicking on it to open the next folder.

Now go inside the public_html folder of this particular domain.

Step 4: Now, download the WordPress core files from here: LINK
Click on the download button as shown below :

Alternatively, navigate to Google and search for "download wordpress org," then click on the first link that appears.

Remember that you need to download this file only once, even if you are going to restore WordPress core for multiple websites, the same Core file would work for all websites.

Step 5a : Take the backup of all the files in the public_html and skip the foldres and save the backup file with something like fileb4reset.zip replace the date with the date which you are taking the backup for your future reference.

Step 5b: Return to the Hosting File Manager, and you will find the WordPress core files in the public_html folder. Select all the files, then deselect the 'wp-content' folder, the 'wp-config.php' file, the '.htaccess' file, the fileb4reset.zip file and any other files you have manually uploaded, as shown in the screenshot below.

Step 6: Delete all of the selected files as shown below :

It's better to keep to "To Trash" option as Enabled (On).

Step 7: Now upload the downloaded WordPress core zip file as shown below :

Step 8: Once uploaded, extract the file as shown below :

Now, files will get extracted inside the wordpress folder, go inside the folder as shown below :

Select all the folders, except the wp-content folder as shown below, and move it to the path after removing wordpress from the shown path :

Click on the move button.

The WordPress core has been reinstalled successfully. You can try visiting the website now, it should work fine.

1) Log into your Gmail account

2) Click on the Gear icon in the top right corner, and then click the See all settings button.

3) Click on the Account and Import tab and then Click on the Add a mail account

4) A new window will open. Enter your email address on it and Click on the Next button

5) Select the option Import emails from my other account (POP3) and click on the Next button

6) Then in the Next window Enter the following details and Click on the Add account button

Username - Enter Business Email Address
Password - Enter Business Email Address Password
POP Server - mail.yourdomain.com
Port - 995 (Default - 110)
Additional Options - Check only box Always use a secure connection (SSL) when retrieving mail and the remaining ones should be Unchecked

7) Select the option,the  Yes, I want to be able to send mail as john@mydomain.com and Click on the Next button

8) Enter your Name and Check Treat as an alias option and Click the Next Step button

9) Then in the Next window Enter the following details and Click on the Add account button

SMTP Server - mail.yourdomain.com
Username - Enter Business Email Address
Password - Enter Business Email Address Password
Port - 465 (Default - 587)
Additional Options - Check Secured connection using TLS

Now, you will receive a verification link from Gmail to the business email address you have just added. You need to click on the link in the email to Verify.

Once verified you will see your business email address in the Send mail as and the Check mail from other accounts sections under Accounts and Imports Tab under Settings

That's all, you are now ready to send and receive emails for your business email through your Gmail account.

If you need any help with configuring the Business email in Gmail, please feel free to contact our customer support team.

1) Log in to the SiteCountry Control Panel

2) Select the Domain Name for which you need to Restore Backup

3) Click on File Manager

4) Navigate to the public_html directory of the domain for which you need to Restore Backup

5) Right-click on the wp-config.php file and Click on Edit

6) Note down the DB_NAME

7) Navigate Back to the Control Panel Home

8) Click on the JetBackup under the Extra Features section

9) Click on Home Directory in the JetBackup Home

10) Then Click on the Website Backup you want to Restore as in the Screenshot below

Here in this example, we have chosen Website backup - 6 Oct 2023 12:00 AM

11) Click on Change Files Selection which will open a Popup window. In the popup window click on the domains

12) Click on the domain name for which you need to Restore Website Backup

Here in this example, we have chosen the Domain - scncf.info

13) Check the on public_html and Make sure that your Current Path is only for a specific domain e.g /backup-root/domains/scncf.info/ and then click on the Select Files button as in the Screenshot below

14) Clicking the Select Files button will close the Popup and Show selected files to Restore as in the Screenshot below

After verifying the above details Click on the Restore button

15) Click on the Restore Selected Items button in the Popup Window to Restore the Backup of Website Files

16) Go back to JetBackup Home and Click on Databases

17) In the Search box enter the DB_NAME noted in Step 6

Here in this example, it is DB_NAME - scnvideo_scncf

Then click on Database to Select and Finally click on Restore button and then Restore Selected Items to restore the Database backup for website scncf.info

Note: You may use the Choose Other Backup button to choose a different database backup

18) Once Website Files and Database Restore are done for a Specific Domain you can monitor the Status of Restore using the Queue option in the JetBackup window as in the below Screenshot

Once the Status of Restore schedules shows Completed then it means that the WordPress Website Backup Restore has been successfully completed.

You can open the website in the browser and check whether it is working fine.

Still, if you need any help in Restoring Website Backup, please feel free to contact our customer support team.

1) Log in to the SiteCountry Control Panel

2) Select the Domain Name for which you need to Site Redirection

3) Navigate to the Account Manager section and Click on Site Redirection

4) Click on the Create New Redirect button

5) Enter the details in Add New Redirect window

Example:

Local URL Path: /old-page
Redirect Type: 301 - Permanent
Destination URL: https://www.scncf.info/new-page/

Once necessary details are entered click on the Create button to add a New Site Redirection.

That's all. You have added a New Site Redirect for your Website hosted on SiteCountry Cloud hosting.

If you need any help with the Site Redirection please feel free to contact our customer support team.

1) Log in to the SiteCountry Control Panel

2) Select the Domain Name for which you need to Add a Cron Job

3) Navigate to the Advanced Features section and Click on Cron Jobs

4) Click on the Create Cron Job button

5) Enter the following Cron Job details:

Command: enter the command e.g php -q "/home/username/domains/example.com/public_html/cron/script.php"
Minute: * (or) */ followed by a value between 0-59
Hour: * (or) */ followed by a value between 0-23
Day of Month: * (or) */ followed by a value between 1-31
Month: * (or) */ followed by a value between 1-12
Day of Week: */ followed by a value between 0-7

Refer to the below Screenshot where we have created a cron job to run a PHP script every day in intervals of 1 hour

Command: php -q "/home/scnvideo/domains/scncf.info/public_html/cron/script.php
Hour: */1

Once after above details are filled scroll down and click on the Create button to create the Cron job.

That's all. You have added a Cron job for your Website hosted on SiteCountry Cloud hosting.

You may also refer to the Details and Sample cron commands section cron job create page.

If you need any help with Cron jobs then please feel free to contact our customer support team.

1) Log in to the SiteCountry Control Panel

2) Click on Softaculous Auto Installer

3) Click on Installations button

4) Corresponding to WordPress Installation you need to Backup click on the Backup button

5) Then Enter a Backup Note and Select a Backup Location as in below Screenshot

Then Scroll down the page and Click on Backup Installation button to complete the process

6) Once the backup is completed successfully, click on the Backups link to See the Backup created.

7) To Download the Backup click on the Download button corresponding to the Backup

That's all you are done. Hope this helps.

If you need any help with WordPress Website Backup then please feel free to contact our customer support team.

1) Log in to the SiteCountry Control Panel

2) Click on MySQL Management

3) Click on the Plus (+) Icon corresponding to the Database for which you want to Access PhpMyAdmin as in the Screenshot below

Note: Alternatively to access PhpMyAdmin for all databases you may use the Login to PhpMyadmin button in this Step

4) Then Click on Login to phpMyAdmin link to access PhpMyAdmin

That's all you are done. Hope this helps.

If you need any help with PhpMyAdmin or MySQL then please feel free to contact our customer support team.

1) Log in to the SiteCountry Control Panel

2) Select the Domain Name for which you need to Create a Subdomain

3) Click on Subdomain Management

4) Click on the Add Subdomain button

5) Enter the Subdomain name as in the Screenshot below and Click on the Add Subdomain button to Create the Subdomain

Note: You can Leave the Default Document Root or Select your Preferred one

That's all. You have created a Subdomain for your Domain hosted on SiteCountry Cloud hosting.

If you need any help with Creating Subdomains then please feel free to contact our customer support team.

By checking the error log for your Website you can find the reason for the above error. One reason for this error is when the memory limit currently set has been exhausted which can be fixed by increasing the PHP memory limit.

In this article, we will show how to Increase the Memory limit for your WordPress website hosted on SiteCountry Cloud Hosting.

This can be done in 2 methods. We would recommend using Method 1 and if it doesn't work then you may do it through Method 2.

Method: 1

1) Log in to your SiteCountry Control Panel

2) Click on File Manager

3) Navigate to public_html directory of the WordPress website for which you need to increase the memory limit

4) Right-click on the wp-config.php file and Click on Edit

5) Find the line /* That's all, stop editing! Happy publishing. */

6) Right above the line add the below code

define('WP_MEMORY_LIMIT', '256M');

7) Click on the Save File button

Method: 2

1) Log in to your SiteCountry Control Panel

2) Select the Domain Name

Choose the domain name for which you want to increase the memory limit as in the below screenshot

3) Click on Select PHP Version

4) Choose the PHP Version to be used for the Website

5) Then Click on the Options Tab and Change the value for memory_limit

That's It. You have successfully increased the memory limit for the WordPress website.

Still, if you need any help in increasing the PHP memory limit, please feel free to contact our customer support team.